71. Why doesn't the Auto paper size setting work with Canon DR series scanners?

There is simply a problem with your settings. EzeScans 'Auto' papersize option does work with Canon DR Series scanners.

Please make sure that the F6 Job Admin scanner tab, Papersize option is set to Auto, MT option is unticked and SA option is ticked.

Make sure that EzeScan 4.1.48 or higher is installed.

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On a form with a lot of OMR zones it can take time to create all the zones by hand. Using EzeScan’s template definition tools, the zones can be drawn automatically by EzeScan. Here’s how to do it:

In the Define Template window select Group from the Object Type dropdown.

Click on the Pencil icon (to create a new object) and highlight a group of OMR zones.

 

Image
Highlighting a group of OMR zones

 

Hint: When selecting the zone area, try to make sure that the space outside zones is half the size of the space in between the zones. (This is so EzeScan can evenly work out where the OMR boxes reside).

When the area has been selected, a "Define Group Zone OMR Boxes" window will appear. This is where we specify our zone info.

The Define Group Zone OMR Boxes window

 

In this example:

  • We have 2 rows and 5 columns of boxes.
  • Our groups are going to be split by row.
  • Our valid hits are going to be A,B,C,D,E.
  • Our box height and width is going to be 80 x 80 pixels.

When you’ve set up the zone information, click OK. The zones will be automatically drawn.

 

Image
Two rows of automatically-defined zones

 

The final step is to fill out the OMR defaults.

By default the OMR hit is 5% fill.

To change the default for all OMR zones do the following:

  1. Select Data from the Object Type dropdown.
  2. Click the "O" button.
  3. You can then specify options like the Questionable Fill, Border, Width, Height, Hit Fill Minimum, Hit Fill Maximum, Hit Value, Miss Value.
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EzeScan does not include a TIFF printer driver out of the box. However there is a PDF/TIFF printer driver at http://www.pdfforge.org/products/pdfcreator. It is easy to use and free (GPL) software.

So if you want to create TIFF files from Email, Word, Powerpoint, or any windows application that can File->Print then we could suggest you take a look at the PDF Creator product. The website includes an MSI pack age that makes installation easy.

 

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When using EzeScan Routing as a service, and Routing rules are saving to a network path you must ensure that the EzeScan Service account has write access to them.

When Routing is run in UI mode EzeScan uses the current user login to store to the network path. So this functionality will work ok.

When Routing is run in service mode it uses the Local System account. This account will not have permissions to network paths. It is advisable to configure the EzeScan Routing service with a domain login which has local administrator access and write access to all network paths that the Routing rules are configured for.

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To integrate EzeScan with Active directory the EzeScan Administrator is required to know the following details:

  1. LDAP Host - usually a Domain Controller
  2. LDAP Port - the default is 389
  3. DN = This is where in the LDAP tree logins are allowed. i.e. if you want to specify the whole domain this would usually be the name of the domain i.e dc=ezescan,dc=com,dc=au

If you are not aware of your LDAP structure then the following command is recommended.

Note: This needs to be run from the domain controller or a windows member server of the domain.

In Command Prompt type the following: "ldifde -f c:\ldapout.txt"

The top line will contain the root of your LDAP tree. Simply copy this line from DN onwards.

To Configure EzeScan LDAP, Select Admin, Options, then the Security Tab.

Tick "Login Using External LDAP Account" Note: An admin password must be set first"

Below is a sample LDAP Configuration.

If you wanted to only allow EzeScan to authenticate to only to a group of users you would then specify the LDAP container that these members reside in.

i.e ou=admin,dc=ezescan,dc=com,dc=au

To find out to correct LDAP path, simply search for a user in this group in the ldapout.txt file. After where is says "cn = Joe Bloggs" there will be the user's LDAP path. Simply copy that into the DN field in EzeScan.

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In EzeScan 4.2.165 and above, EzeScan will automatically resize the text in the Job button. This will allow the operator to be able to give longer job names. There is also an option to add a description under the job name as well.

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An EzeScan Placeholder is a value that is stored when EzeScan is processing an image.
Below are the Placeholders. These Placeholders can be specified in the Base File Name or used in the EzeScan KFI Module. Please refer to the EzeScan User Guide KFI for more information.

System Placeholders:

 

  • <<S1>> Output file name
  • <<S2>> Windows login name
  • <<S3>> Output date in YYYYMMDD format (Note: the date format can be changed, to do this the syntax can be modified. i.e. <<S3(dd-mm-yyyy)>>
  • <<S4>> Output time in HHMMSS format
  • <<S5>> Number of pages in the document
  • <<S6>> Imported Filename
  • <<S7>> Imported Directory
  • <<S8>> Computer Network Name
  • <<S9>> Current Job Name
  • <<S10>> Batch Prefix
  • <<S11>> Incrementing Batch Suffix
  • <<S12>> Batch Prefix + Incrementing Batch Suffix
  • <<S13>> Batch Doc ID
  • <<S14>> Incrementing Document Identifier
  • Note: To enable this, the option “Generate Document Identifiers” in the Workstation Options, Jobs Tab must be enabled.
  • <<S15>> Previous Profiled Record ID
  • <<S16>> User Email (derived from Admin -> Options -> Email or Admin -> Options -> Security -> Local Login or Admin -> Options -> Security -> LDAP Settings
  • <<S17>> Last KFI Prompted Output Filename
  • <<S18>> This is the Base Image Filename
  • <<S19>> This is the Base Image File Number
  • <<S20>> This is a shortcut of <<S18>><<S19>>
  • <<S21>> This is an incrementing Document Identifier that is reset every day.
  • Note: To enable this, the option “Generate Document Identifiers” in the Workstation Options, Jobs Tab must be enabled.
  • <<JOB>> This value is the current Job name from the selected Job Type. This is usually appended to the default import and output folders.
  • <<PAGENBR>> This is the current page in the EzeScan viewer. This option is usually used in the Advanced Markup -> Add Comment setting.
  • <<BD1V1>> This is the barcode value defined in the barcode 1 setting on the profiling tab.
  • <<BD1V2>> This is the optional barcode value defined in the Barcode 1 setting on the profiling tab.
  • <<BD2V1>> This is the barcode value defined in the Barcode 2 setting on the profiling tab.
  • <<BD2V2>> This is the optional barcode value defined in the Barcode 2 setting on the profiling tab.
  • <<BBHV1>> This is the barcode value defined in the Batch setting on the profiling tab.
  • <<BBHV2>> This is the optional barcode value defined in the Batch setting on the profiling tab.
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Setup a KFI Field (e.g. called Date_Created) and set its format tab options to a Date requiring DD/MM/YYYY format.

Then on the output tab, use the 'Add suffix to output value' option to add the (Time Processed) to the field.

This will add the <<(Time Processed)>> string to the field.

Then insert a space before this <<(Time Processed)>> string.

Then modify the string to change the time default format from HHMMSS to HH:MM:SS

<<(Time Processed)(hh:mm:ss)>> (note: there is a space at the start of this line!!!!!!)

Then when the KFI field runs, EzeScan will take the date entered by the user in DD/MM/YYYY format and append to it the time in HH:MM:SS format.

Thus a date value of 28/03/2007 and processed time of 17:10:05 would become 28/03/2008 17:10:05

This value can then be passed into an upload DateTime field

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EzeScan may fail to start after restoring an entire EzeScan configuration from a PC running Windows XP to a PC running Windows Vista (or vice versa). To resolve this issue please follow the instructions listed below under your current Windows operating system.

Windows Vista:

1. Open My Computer and browse to the following directory-

"C:\ProgramData\Outback Imaging\Ezescan\"

2. Open the file Ezescan.cfg in Notepad or Wordpad.

3. Search the document (Ctrl + F) for all occurances of the following text-

"Documents and Settings\All Users\Application Data" and replace with "ProgramData"

4. Save the configuration file and exit.

 

Windows XP:

1. Open My Computer and browse to the following directory-

"C:\Documents and Settings\All Users\Application Data\Outback Imaging\Ezescan\"

2. Open the file Ezescan.cfg in Notepad or Wordpad.

3. Search the document (Ctrl + F) for all occurances of the following text-

"ProgramData" and replace with "Documents and Settings\All Users\Application Data"

4. Save the configuration file and exit.

 

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When using Discovery to search for a date in a format that has only two numerical values for the year, on some PC's that value is returned in a mirrored format. For Example, the date on the image might be in the format DD/MM/YY, but when you use discovery to retrieve that value the date returned is in the format YY/DD/MM. This can also cause discovery to return an incorrect value when using the '+number' command in the KFI form to add a number of days to the date.

This problem is directly related to the Operating Systems default Short Date format settings in the Regional and Language Options.

To fix this issue please do the following:

1. Go to Control Panel (If you are using Windows Vista enable Classic View).

2. Open Regional and Language Options.

3. Within the Regional Options tab select the drop down option 'English (Australia)'.

Short dates found using the Discovery module will now be defaulted to the Australian English format DD/MM/YYYY.

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