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Document Classification Assistant (DCA)

Automatically Classify and Route Incoming Information

EzeScan's Document Classification Assistant (DCA) uses machine learning technology to automatically classify, sort and route incoming documents and emails to the appropriate business process.

  • Process high volumes of documents and emails faster with AI-driven classification.
  • Eliminate repetitive sorting tasks and free up staff for higher-value work.
  • Improve recordkeeping accuracy and ensure information is captured consistently.
  • Automatically route information to the correct team, workflow, or business process.

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Train Your Own Private Model

  • Build a private machine learning model tailored to your organisation's unique document types, terminology, and business processes.
  • Train DCA using your own document samples to recognise and classify information specific to your organisation.
  • Maintain complete control of your data without relying on public AI datasets.
  • Continuously improve classification performance through ongoing learning from successfully processed documents.
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Intelligent Document Sorting and Routing

DCA acts as an intelligent digital mailroom, automatically identifying, classifying, and directing incoming information to the appropriate destination.

  • Capture documents from multiple sources, including email, network folders, production scanners, multifunction devices (MFDs), and digital forms.
  • Automatically analyse document content to determine the most likely document type.
  • Automatically route recognised documents to the correct team, workflow, business process, or processing queue.
  • Direct low-confidence or unrecognised documents to an exception queue for review and validation.
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Automated Workflow Processing

Turn document classification into action by automatically triggering downstream workflows and business processes.

  • Automatically initiate business processes by routing classified documents into configured EzeScan workflows for data extraction, validation, and registration.
  • Automatically name and file documents in approved repositories, including supported EDRMS platforms.
  • Apply business rules to determine when documents can be processed without human intervention.
  • Present exceptions and documents requiring review to users for validation and approval
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Ready to Solve Your Business Challenges?

Book a personalised demonstration to explore how EzeScan can help streamline your processes, improve efficiency, and help you achieve your business goals!

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