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We are here to help!

At EzeScan we pride ourselves on providing outstanding support to our customers. Our goal is to respond quickly to each customer enquiry.

The EzeScan annual support & maintenance fee entitles customers to email and telephone based support services during our normal business hours.

If you contact us during these hours, you may at times go through to our message bank as our team are on other enquiries, please do however leave a detailed message and we will get back to you as soon as possible.

If the matter is urgent and you get the message bank please send an email to support@ezescan.com.au with URGENT in the email subject.

Support Options and Assistance

Remote Assistance

Find out how EzeScan support team can assist you via remote PC access.

Product Downloads & Updates

Login to access product downloads and updates. Register here if you don’t have a login.

Frequently Asked Questions

Search and access information on FAQ’s.

 

EzeScan License Agreements

Australian, UK and USA versions of the EzeScan License Agreement.

Software Maintenance

Learn more about EzeScan Software Maintenance.

Terms and Conditions of Sale

Find out our standard terms and condition of sale.

 

Features and Fixes

Details of new features and fixes in each release of EzeScan, available to registered site users.